Last updated: June 25, 2026
Your Privacy Matters 🐾
At Groom at Home, we believe grooming your dog should be simple, safe, and personal — and that includes how we handle your information. This policy explains, in plain language, what we collect, why we collect it, and the choices you have. We're a small team of dog lovers, and we treat your data the way we'd want ours treated.
What We Collect
- Account info: Your name and email address so we can create your account and keep you signed in.
- Dog profiles: Your dog's name, breed, coat type, and any photos you choose to upload for grooming evaluations and diagnostics.
- Grooming activity: Grooming logs, reminders, and lesson progress you create to help you stay on track.
- Saved products: Products you bookmark for easy reordering.
- Basic usage info: Anonymous analytics that help us understand which features you love and fix things that break.
How We Use Your Information
We use your data to power the features you signed up for — nothing more:
- Personalize grooming courses and AI coaching to your dog's coat type.
- Send grooming and product reorder reminders you've set.
- Process your subscription and keep your membership active.
- Improve our courses, recommendations, and app performance.
We never sell your personal data to anyone.
Photos & Camera Permissions
When you upload a photo for an AI grooming evaluation or coat diagnosis, that image is used only to analyze your dog's coat and provide grooming guidance. We don't use your photos for advertising, and we don't share them with third parties. You can delete any dog photo from your profile at any time.
Notifications
We use notifications only to deliver the grooming and product reminders you set up yourself. You can turn reminders off or disable email notifications anytime from the Reminders screen in the app.
Third-Party Services
We work with a few trusted partners to run the app. Each has its own privacy practices:
- Stripe: Handles subscription payments securely. We never see or store your full card details.
- Amazon (Affiliate): Product links may earn us a small commission at no extra cost to you. Amazon handles any purchases on their own platform.
- Apple: Used for sign-in and app delivery, under their privacy policy.
Your Rights & Choices
You're always in control of your data. Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct information that's inaccurate.
- Delete your account and associated data.
- Opt out of reminder emails and notifications.
To request deletion of your account and data, just reach out to us at the email below and we'll take care of it promptly — no runaround.
Data Security
We use industry-standard safeguards to protect your information. While no system is 100% secure, we work hard to keep your data safe and only retain it for as long as needed to provide the service.
Children's Privacy
Groom at Home is intended for adults who groom their dogs. We don't knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we'll delete it.
Changes to This Policy
If we update this policy, we'll post the new version here with a revised date. For significant changes, we'll also notify you in the app or by email.
Contact Us
Questions about your privacy? We're happy to help. Email us at support@groomathome.app and we'll get back to you.